Your Guide to the ExamFX Pass Guarantee
What is the ExamFX Readiness Exam?*
The Readiness Exam, which is only available in our insurance prelicensing courses and securities courses purchased before May 1, 2024, will help you determine if you are ready to pass your licensing exam. The Readiness Exam is designed to simulate the licensing exam, so candidates are left with no surprises on exam day, and provide a benchmark to assure complete exam readiness. You must take and pass the Readiness Exam to be eligible for the Pass Guarantee.
Unlock the Readiness Exam
The Readiness Exam unlocks once you have achieved a passing score on the Practice Exam.***
Length of Exam
The Readiness Exam will take approximately 2 hours and 30 minutes to complete.
Number of Attempts
The Readiness Exam is limited to two attempts per line of authority and cannot be reset or overridden.
What is the ExamFX Pass Guarantee?
As a first in the prelicensing industry, we stand by our mission to provide quality learning tools and instruction. We guarantee you will pass your exam on the first attempt. If you fail the exam within three days after scoring 80% on our Readiness Exam found in insurance pre-licensing courses, we will refund the cost of the training.* It is that simple.* Pass Guarantee currently only available for insurance courses, as well as any securities courses purchased before May 1, 2024. Stay tuned for updates to our pass guarantee policy to include all securities courses, now offered through Training Consultants. Learn more about our expanded securities offering through leading training provider Training Consultants here.
The Timeframe
The Readiness Exam must be taken no more thanthree calendar days prior to the licensing exam.
Passing Score
To be eligible for the Pass Guarantee you must score an 80% or higher on the Readiness Exam.
Course Refund
When you have passed the Readiness Exam and don't pass the licensing exam you may be eligible for a refund.
What is the ExamFX Pass Guarantee Refund Process?**
ExamFX currently only offers a pass guarantee on all insurance courses.
- To qualify you must pass the Readiness Exam with an 80% or higher within three days prior to your licensing exam and not pass your licensing exam on your first attempt.
- Refunds are only provided for candidate paid packages, refunds will not be provided for company paid packages.
- Refunds include the original purchase price of the study package (excludes renewals and shipping costs).
- Refunds must be verified by submitting licensing score sheets to Customer Support. Request a refund by completing this form.
- Refunds are processed within two business days to the card originally used for purchase.
*The Pass Guarantee only applies to the candidates first attempt to pass the license exam, subsequent attempts do not qualify.
**If you do not pass the licensing exam and have meet all the requirements for the Pass Guarantee.
***Passing Exam Mode score may vary by state and/or course.
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