Frequently Asked Questions (FAQs)

Why did I get kicked out of my course or exam?

  • ExamFX courses have an inactivity timer for security and compliance reasons. If a user is not actively engaged in studying the course will log them out.  
  • If a user attempts to access the course in more than one internet browser or device at the same time, the user will be logged off the original session. 
  • If a user navigates away from the Certificate Exam or Readiness Exam Tab while an exam is in progress, the exam will be submitted and the user will not be able to resume the exam regardless of if they were finished.  
  • Navigating to another browser tab will end the exam. 
  • Quizzes and Practice Exams can be paused and resumed.