Frequently Asked Questions (FAQs)

How do I reschedule my Live Online Training?

If you purchased the Live Online Study Package as a part of your Insurance Course and need to reschedule your Live Online Training, follow the steps below.

  • Click 'REGISTER FOR LIVE ONLINE TRAINING' button found on the course selection page.
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  • You will be presented with the available dates. Simply select the date that you desire and follow the prompts to register for the Live Online Training. Please note you must use email associated with your ExamFX account.
  • You will receive confirmation and reminder emails 1 day before and 1 hour before the Live Online Training starts. The emails will contain the meeting link needed to join the Live Online Training. 

  • Your ExamFX course must be active in order to attend the Live Online Training.

  • If you have any issues logging into the session please contact ExamFX Customer Support.